Training - Loyalty & Rewards

Creating a Trigger Link with Custom Values


Step 1: Accessing Trigger Links

  1. Open Your Account: Begin by logging into your account.
  2. Navigate to Marketing Section:
    • On the left sidebar, locate and click on the Marketing section.
  3. Select Trigger Links:
    • From the Marketing header, click on Trigger Links.
    • In the dropdown menu, choose Links.
  4. Add a New Link:
    • Click the blue button that says Add Link to start creating a new trigger link.

Step 2: Configuring the Trigger Link

  1. Enter Name and URL:
    • Provide a Name for your trigger link.
    • Enter the URL for the link (this is the destination where the link will redirect users). 
  2. Use Custom Values (Optional):
    • If you want to create a dynamic link for all clients without creating separate links each time, you can use custom values in the URL.

For example, if you are creating a trigger link for a Smart Promotions Page, you can use the following format for the URL:

{{custom_values.rewards_domain_url}}/promotions?cid={{contact.id}}

Here’s what each part means:

  • {{custom_values.rewards_domain_url}}: This is the domain URL you have added to this specific custom value (e.g., www.mycompany.com).
  • /promotions?cid={{contact.id}}: The path and query parameters you use for your promotions page. The cid (customer ID) will vary based on the contact and show the correct promotion for each specific user.
  • {{contact.id}}: This is a dynamic value that will be replaced with each contact's unique ID. It ensures that the link is personalized for each recipient.
  1. Save the Link:
    • Once you've entered the name, URL (and custom values if needed), click Save to create the trigger link.