New SUB ACCOUNT Setup

Step-by-step LC Email Dedicated Domain Setup

Step-by-step LC Email Dedicated Domain Setup

Step-by-step LC Email Dedicated Domain Setup

 

1. Once you are in the sub-account > Click on Settings > Email Services > Dedicated Domain > + Add Domain

2. If your Domain is companyname.com, you can set up the main Domain or sub-domain with. 


Sub-domain:

  • To set up the subdomain, you can type ANYTHING_HERE.companyname.com
    • Examples:
      • replies.companyname.com
      • support.companyname.com

 

3. Click on Add & Verify

 

The next screen that you're taken to will ask you to add DNS records to your Domain. Leave this screen open for the next step.

 

4. Now log in to your DNS records based on where you get the Domain and add the 5 DNS records.

 

To add the 1st TXT record


Sign in to your domain provider to add your first TXT record. 

 Edit DNS. 

 

 



Click on Add to add a new record.

 

 

 

A. Type: Select TXT from the Type menu options.

B. Host: DO NOT INCLUDE THE ROOT DOMAIN

 

 

  • Depending on the subdomain you are trying to set up, if you are trying to set up
  • If you are setting up a main domain like companyname.com, the hostname will be @

C. TXT Value: Same for everyone

  • paste the following record v=spf1 include:mailgun.org ~all


D. Click on Save

To add the 2nd TXT record

 

Click on Add to add a new record.

 

 

 

 

 

A. Type:

    Select TXT from the Type menu options.

 

B. Host:

    It's a bit tricky but the key here is to copy everything from the beginning until the subdomain part, DO NOT INCLUDE THE ROOT DOMAIN

 

 

**Everyone's 2nd TXT record hostname and value is different

Examples: copy the highlighted part ONLY

Example 1 using subdomain:

 

Copy mx._domainkey.helpdesk as the hostname

Example 2 using main Domain:

 

Copy mailo._domainkey as the hostname

C. TXT Value:

Copy the 2nd TXT record here, highlighted in the screenshot below

  • Value: paste the 2nd very long copied TXT record here

D. Click on Save

To add the 1st MX records

Click on Add to add a new record.

 

 

 

A. Type: Select MX from the Type menu options.

B. Host: Different for everyone

 

 

Depending on the subdomain you are trying to set up, if you are trying to set up

If you are setting up a main domain like companyname.com, the host name will be @

C. Points to: Same for everyone

    paste the following data mxa.mailgun.org 

 

 

D. Priority is 10 which is also same for everyone no matter what Domain you are trying to set

 

 

E. Click on Save

To add the 2nd MX records

Click on Add to add a new record.

 

 

A. Type: Select MX from the Type menu options.

B. Host: Different for everyone

 

 

Depending on the subdomain you are trying to set up, if you are trying to set up

If you are setting up a main domain like companyname.com, the host name will be @

C. Points to: Same for everyone

    paste the following data mxb.mailgun.org 

 

D. Priority is 10 which is also same for everyone no matter what Domain you are trying to set

 

E. Click on Save

 

To add the CNAME record

Click on Add to add a new record.

 

A. Type: Select CNAME from the Type menu options.

B. Host: Different for everyone

Head back to HighLevel to copy the host name, it's a bit tricky but the key here is to copy everything from the beginning until the subdomain part, DO NOT copy the main Domain

 

 

Depending on the subdomain you are trying to set up, if you are trying to set up

  • lc.companyname.com - The host name will be email.lc
  • replies.companyname.com - The host name will be email.replies

If you are setting up a main domain like companyname.com, the host name will be email

C. Points to: Same for everyone

        paste the following data mailgun.org

 

 

D. Click on Save

 

 

 

Now that you have added 5 records, click on Verify Domain

 

Click the same button to Verify Domain again if some records are still not showing the green checkmark

Once you add all the DNS records and verify, you can make sure the SSL Certificate for Dedicated Sending Domain (LC - Email) is all set.

 

UPDATING DOMAIN HEADERS

Once your domain got verified there will be a need to Add Dedicated Headers (Includes Name and Email Address) to it.

For that you need to click on the 3 dots and then select SET HEADERS

Then Fill in the Information and Click Save. Please Note that the Email Address is a very important component.