Troubleshooting Mobile Image and CSS Class for Loyalty Card

Q: Did you create a different mobile image or update the mobile version of the landing page?
 

A:
If you updated the mobile version of the landing page or created a different mobile image, you’ll need to ensure that the correct CSS class is added to the stamp card image. This was demonstrated on our call the other day.

Q: Why is the image showing as a Lead Connector image instead of the stamp card image?
 

A:
When checking the image source on mobile, if it's showing a Lead Connector image instead of the stamp card image pulled from your server, it's likely because the CSS class for the stamp card image wasn’t properly applied to the mobile version. Be sure the correct CSS class is added to the image element for it to display properly.

Q: How can I fix the image issue on mobile?
 

A:

1. Check the mobile version of the landing page.
2. Make sure that the correct CSS class for the stamp card image is added to the image element.
3. Verify that the image source points to the stamp card image on your server, not the default Lead Connector image.