Training - Custom Values Updater

Troubleshooting


Troubleshooting

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404 page showing up for promotions preview

404 page showing up for promotions preview

Steps to Set Up Custom Values with Domain URL

  1. Access Your Settings:

    • Log in to your account where the custom values are managed.
    • Navigate to the settings or configuration section.
  2. Locate Custom Values:

    • Find the section labeled "Custom Values" or something similar.
    • Click on it to open the custom values configuration.
  3. Add/Edit Domain URL:

    • Look for an option to add or edit the domain URL.
    • Ensure the URL follows the correct format: https://yourdomain.com.
  4. Validate the URL:

    • Double-check that the URL includes:
      • The https:// prefix.
      • Your specific domain name.
    • Make sure there are no typos or missing elements.
  5. Save Changes:

    • After confirming the URL is correct, save your changes.
    • Look for a "Save" or "Update" button and click it.

Featured promotion is not showing up on promotions page

Featured promotion is not showing up on promotions page

Quick Steps to Verify Promotion Settings

  1. Check Date:

    • Go to the promotion settings and confirm the start and end dates are correct.
  2. Verify Domains:

    • Ensure all required domains are properly set up and active.
  3. Redeem Status:

    • Confirm if the featured promotion has already been redeemed; it won’t show again if it has.
  4. Subscription Requirements:

    • Check if a subscription is needed to view the promotion and if it’s set to “show to all” or just to subscribers.